Support biological families and adoptees from Colombia with compassionate, Spanish-speaking administrative help at Stichting Plan Angel.

Trauma-informed & adoption-related work

Stichting Plan Angel is seeking a thoughtful and compassionate Volunteer Administrative Support Assistant who is fluent in Spanish (spoken and written) and who is comfortable working in a context where emotional sensitivity, trust, and care are essential.

About Stichting Plan Angel
Stichting Plan Angel supports biological families and adoptees from Colombia, many of whom are navigating questions around identity, family separation, reconnection, and personal history. Our work is grounded in respect, confidentiality, and an understanding of the potential emotional and psychological impact of adoption-related processes.
We strive to create a safe and supportive space where communication is handled with care and where each individual’s story is treated with dignity.

The Role

This volunteer role focuses on administrative and communication support, with an emphasis on trauma-aware, culturally sensitive interaction. You will not be expected to provide counseling or therapeutic support, but your work will help ensure that communication and administration are handled in a calm, respectful, and organized manner.

Responsibilities

• Providing administrative and organizational support
• Managing emails, documents, and records with a high level of confidentiality
• Supporting Spanish-language communication with biological families and adoptees from Colombia
• Assisting with written correspondence, translations, and documentation
• Supporting coordination and internal planning tasks
• Maintaining clear, accurate, and secure records

Your Profile
• Experience in administration, social work settings, or support roles is a plus
• Fluent in Spanish, both spoken and written
• Good command of English (Dutch is an advantage, not a requirement)
• Empathetic, calm, and respectful in written and verbal communication
• Awareness of trauma-informed and culturally sensitive practices (or willingness to learn)
• Reliable, organized, and able to work independently
• Comfortable handling sensitive and personal information

What We Offer
• A voluntary role contributing to meaningful, adoption-related and psychosocial work
• Flexible working hours (4-8 hours per week)
• A supportive and values-driven organization
• Experience relevant to mental-health, social care, and adoption-related fields
• An opportunity to contribute in a non-clinical but deeply supportive capacity
Interested?

Please send your short motivation letter to vacancy@planangel.org
We welcome applicants who approach this work with care, humility, and respect.